If you are not satisfied in any way, please return the item(s) for a
full refund, exchange, or credit—whichever you prefer. Return within
30 days with a quick note stating your preference please include your invoice
number and order number (on your invoice). You must notify us within 7
days of receiving your order of any or discrepancies. See Returns.
Real Pro's SportFishing suggests payment by
Visa, MasterCard, business cheque, personal cheque, or money
order. We no longer accept COD orders.
Real Pro's SportFishing suggests payment by
Visa, MasterCard, Discover Card, business cheque, personal cheque, or money
Real Pro's SportFishing all payments
must be by
Visa, MasterCard, or international money order. International money
orders must be properly encoded or our bank will not accept them.
ORDERS: toll free order line 1-800-203-8427 (orders
Please have your order form filled
out completely. Payment may be made by VISA, MasterCard
In Canada and the USA please call - 1-800-203-8427
or 1-519-371-3766 during our
regular business hours.
(Perfered Method- we process faxed ordered the quickest)
Please complete the order form and
fax it to Real Pro's SportFishing at (519) 371-3754. Payment may be made
by VISA, MasterCard, Discover Card or E-Transfer.
ORDERS Please note we are sometimes behind in
processing email orders. Only place an email order if you are not in a rush! (We process email orders the
Please LIST all item codes, quantities and descriptions. Then email us
your order at email@example.com.
We will email you an order received note and order status with a dollar
total for your order.
Please include the following
- Your name and address including city,
prov/state, and postal code & Country
- Your telephone number where we may
reach you during the day.
- We can charge the order to an on-file credit card
- We can phone you for the credit card number you wish to charge
the order to or you may call us toll free at 1-800-203-8427.
Prices shown are in Canadian Dollars. All prices are subject to change
without notice. Everyone pays the same low prices including dealers and
guides. Prices do not include applicable taxes. Volume
Discounts are automatically calculated after your annual purchases reach
MANUFACTURERS & DEALERS
All Ontario dealer and manufacturers are required
to pay the HST (13%). Real Pro's SportFishing does not give credit terms or have open
Discounts are automatically calculated after your annual
purchases reach $500 CAD.
We ship most orders same day order placed. Shipment of stock items are usually made within
24 hours. We
occasionally hold an order when out-of-stock items are due within a
week. Allow extra time for delivery when paying by cheque to allow
cheque to clear our bank. WE
DO NOT PAY SHIPPING ON BACK ORDERS.
All bulk items are counted by weight and guaranteed accurate ± 2%.
(Canada Residents Only!)
All prices, unless otherwise stated, exclude applicable taxes. All Canadian business and residents are required to pay the
GST or HST. If unsure of your sales tax rate see the table below.
- British Columbia - GST (5%)
- Alberta - GST (5%)
- Saskatchewan - GST (5%)
- GST (5%)
- Ontario - HST (13%)
- GST (5%)
- New Brunswick - HST (13%)
- Nova Scotia - HST (15%)
- Newfoundland and Labrador - HST (13%)
- PEI - HST (14%)
- Yukon - GST (5%)
- North West Territories - GST (5%)
- Nanavut - GST (5%)
All orders shipped outside
Canada are exempt from Canadian taxes. (Your country may charge
import levies - see International
You must notify us within 7
days of receiving your order of any intended returns or a
re-stocking fee of 20% will become applicable on all returned goods. All
goods must be unused in original packaging and resalable condition. No
returns will be accepted after 30 days. Under special circumstances returns will
be allow after 30 days. A credit note only will be issued for any accepted
returns after 30 days. We do not refund the shipping costs on returns.
Real Pro's SportFishing's preferred shipper is Canada Post.
can ship using your courier (Fedex or Purolator) only if you have an account
with the courier you wish to use and the shipping is billed to your account. We
charge a $5.00 fee if you wish to use another courier. Please note: If we get
billed by your courier for a shipment which was supposed to be billed to your
account you will be charged for the full amount of the courier bill plus a
service charge of $20.00.
YOUR SHIPPING ADDRESS
know you shipping address. Canada Post has automated much of the sortation of
parcels shipping to Canadian addresses. Canada Post will not deliver your parcel
if the address is incomplete or incorrect. The most common error is a missing
unit number. If your address includes a unit number (Apt #, Suite # or Box #)
and it is not on the shipping label your parcel may be returned to us by Canada
If your parcel is returned
to us by Canada Post because you gave us an incomplete adderess there will be an
additional shipping fee for the returned parcel (that's right Canada Post
charges us for the returned parcel!) plus another shipping charge to re-ship
your order to you. That means you may have to pay for the shipping three times
if your address is incorrect. Please double check your shipping address.
You can place an order for pickup. Please call before you come to pickup an
order. Please note we are not a retail store and general browsing is not
Please call our customer
service line (519) 371-3766 if you have any questions!