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How To Order From Real Pro's SportFishing
Important! Please Read!

Printable Order Form | Canadian Shipping Rates | USA Shipping Rates
International Shipping Rates | Download Order From (pdf)

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We would like to remind you that our Office  hours are as follows:
Monday -
9:00am to 5:00 pm Eastern
Tuesday -
9:00am to 5:00 pm Eastern
Wednesday -
9:00am to 5:00 pm Eastern
Thursday - 9:00am to 5:00 pm Eastern
Friday -
Closed

Note: Minimum Order is $20.00 (CDN) before shipping and taxes or a minimum order fee will apply.

GUARANTEE
If you are not satisfied in any way, please return the item(s) for a full refund, exchange, or credit—whichever you prefer. Return within 30 days with a quick note stating your preference please include your invoice number and order number (on your invoice). You must notify us within 7 days of receiving your order of any or discrepancies. See Returns.

PAYMENT (Canada)
Real Pro's SportFishing suggests payment by Visa, MasterCard,  business cheque, personal cheque, or money order. We no longer accept COD orders.

PAYMENT (USA)
Real Pro's SportFishing suggests payment by Visa, MasterCard, Discover Card,  business cheque, personal cheque, or money order. 

PAYMENT (International)
Real Pro's SportFishing all payments must be by Visa, MasterCard, or international money order. International money orders must be properly encoded or our bank will not accept them.

PHONE ORDERS: toll free order line 1-800-203-8427 (orders only please)
Please have your order form filled out completely. Payment may be made by VISA, MasterCard

In Canada and the USA please call -
1-800-203-8427 or 1-519-371-3766 during our regular business hours.

FAX ORDERS (Perfered Method- we process faxed ordered the quickest)
Please complete the order form and fax it to Real Pro's SportFishing at (519) 371-3754. Payment may be made by VISA, MasterCard, Discover Card or E-Transfer.

EMAIL ORDERS  Please note we are sometimes behind in processing email orders. Only place an email order if you are not in a rush! (We process email orders the slowest )
Please LIST all item codes, quantities and descriptions. Then email us your order at sales@luremaking.com. We will email you an order received note and order status with a dollar total for your order. 

Please include the following information:

  • Your name and address including city, prov/state, and postal code & Country
  • Your telephone number where we may reach you during the day.
  1. We can charge the order to an on-file credit card number.
  2. We can phone you for the credit card number you wish to charge the order to or you may call us toll free at 1-800-203-8427.

PRICES
Prices shown are in Canadian Dollars. All prices are subject to change without notice. Everyone pays the same low prices including dealers and guides. Prices do not include applicable taxes. Volume Discounts are automatically calculated after your annual purchases reach $500 CAD.

ONTARIO MANUFACTURERS & DEALERS
All Ontario dealer and manufacturers are required to pay the HST (13%). Real Pro's SportFishing does not give credit terms or have open accounts. Volume Discounts are automatically calculated after your annual purchases reach $500 CAD.

SAME DAY SHIPPING
We ship most orders same day order placed.
Shipment of stock items are usually made within 24 hours. We occasionally hold an order when out-of-stock items are due within a week. Allow extra time for delivery when paying by cheque to allow cheque to clear our bank.
 WE DO NOT PAY SHIPPING ON BACK ORDERS.

SMALL ITEM COUNTS
All bulk items are counted by weight and guaranteed accurate ± 2%.

TAXES (Canada Residents Only!)
All prices, unless otherwise stated, exclude applicable taxes. All Canadian business and residents are required to pay the GST or HST. If unsure of your sales tax rate see the table below. 

  • British Columbia - GST (5%)
  • Alberta - GST (5%)
  • Saskatchewan - GST (5%)
  • Manitoba - GST (5%)
  • Ontario - HST (13%)
  • Quebec - GST (5%)
  • New Brunswick - HST (13%)
  • Nova Scotia - HST (15%)
  • Newfoundland and Labrador - HST (13%)
  • PEI - HST (14%)
  • Yukon - GST (5%)
  • North West Territories - GST (5%)
  • Nanavut - GST (5%)

All orders shipped outside Canada are exempt from Canadian taxes. (Your country may charge import levies  - see International Orders)

RETURNS
You must notify us within 7 days of receiving your order of any intended returns or a re-stocking fee of 20% will become applicable on all returned goods. All returned goods must be unused in original packaging and resalable condition. No returns will be accepted after 30 days. Under special circumstances returns will be allow after 30 days. A credit note only will be issued for any accepted returns after 30 days. We do not refund the shipping costs on returns.

SHIPPING & HANDLING
Real Pro's SportFishing's preferred shipper is Canada Post. 

We can ship using your courier (Fedex or Purolator) only if you have an account with the courier you wish to use and the shipping is billed to your account. We charge a $5.00 fee if you wish to use another courier. Please note: If we get billed by your courier for a shipment which was supposed to be billed to your account you will be charged for the full amount of the courier bill plus a service charge of $20.00.

KNOW YOUR SHIPPING ADDRESS

Please know you shipping address. Canada Post has automated much of the sortation of parcels shipping to Canadian addresses. Canada Post will not deliver your parcel if the address is incomplete or incorrect. The most common error is a missing unit number. If your address includes a unit number (Apt #, Suite # or Box #) and it is not on the shipping label your parcel may be returned to us by Canada Post.

If your parcel is returned to us by Canada Post because you gave us an incomplete adderess there will be an additional shipping fee for the returned parcel (that's right Canada Post charges us for the returned parcel!) plus another shipping charge to re-ship your order to you. That means you may have to pay for the shipping three times if your address is incorrect. Please double check your shipping address.

Order Pickup
You can place an order for pickup. Please call before you come to pickup an order. Please note we are not a retail store and general browsing is not possible. 

Please call our customer service line (519) 371-3766 if you have any questions!

 
 
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Real Pro's SportFishing On-line.
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