We are working hard
to ensure safe and timely delivery of your orders. We are encouraging you to
direct any questions you may have by email to firstname.lastname@example.org
due to the high volume of phone traffic. We appreciate your understanding as
we navigate through a number of product shortages and long delays in
We are only answering our toll free order lines: 1-800-203-8427
Monday through Thursday.
We have temporarily reduced our phone hours
so we can focus on shipping orders more quickly.
10AM to 1PM
Please consider faxing or emailing your order.
Form (110k pdf)
In order to help prevent the spread of the Covid-19 virus
our building is closed to all visitors until further notice.
2021 OFFICE HOURS
- 9:00am to 4:00 pm Eastern Standard Time
Tuesday - 9:00am to 4:00 pm Eastern Standard Time
9:00am to 4:00 pm Eastern Standard Time
Thursday - 9:00am
to 4:00 pm Eastern Standard Time
Friday - Closed
Saturday - Closed
Sunday - Closed
To take advantage of our Volume
Discount 2020 Program (discounts of 5% and 10%) you must have
made total purchases of at least $500 (before shipping and taxes) during 2020
(Jan 1 to Dec 31). You only have until December 31, 2020 to attain your desired
discount level for 2021. You may only need to make one small purchase to jump to the next
discount level. If you are not sure how close you are please give us a call.
Remember this discount rate will apply to all of your
2021 purchases as well. Please take a look at the following link for more details on our
Volume Discount Program.
(800) 203-8427 (sales only please)
Customer Service: (519) 371-3758
All orders and mail correspondence
should be sent to this address along with all returns sent via Canada Post,
United States Parcel Service, and International mail.
ADDRESS (only for Freight and other large shipments)
PO Box 17
Hepworth, Ontario, Canada N0H 1P0
All shipments and shipped via United Parcel Service, Purolator Courier, Federal Express,
CanPar, Loomis Courier and all freight shipments.
Owen Sound, Ontario, Canada N4K 5N7
our prices are in Canadian dollars.